Isla Maude ("we," "us," or "our") operates islamaude.com, an online women's contemporary apparel store offering dresses, tops, sets, jackets, and bottoms. This Privacy Policy explains what personal information we collect when you shop, browse, or subscribe to our updates, and how we use and protect it.
When you place an order, we collect your name, shipping and billing address, email, phone number, and payment details. When you subscribe to our newsletter, we collect your email address to send flash sales, promotions, and new arrival updates. When you leave a product review, we collect your name and review content for display on our Reviews page. We also automatically collect browsing data, such as IP address and pages viewed, through cookies to understand how customers shop our collections.
We use your information to process orders, arrange shipping, send order and shipping confirmations, respond to customer service and sizing inquiries, send marketing emails to newsletter subscribers who have opted in, and display customer reviews. We do not use your information for purposes unrelated to operating our store.
Payments are processed through our e-commerce platform's integrated payment gateway. We do not store your full payment card number on our own servers; payment data is handled directly by our payment processor in accordance with industry security standards.
Our store is built and hosted on a third-party e-commerce platform, which stores order and customer data on our behalf on secure servers. [Confirm and name specific platform, e.g., Shopify, before publishing.]
We use cookies to keep items in your cart, remember your preferences, and analyze which collections and products customers browse. You may disable cookies in your browser, though this may affect cart functionality and site performance.
We do not sell your personal information. We share data only with service providers necessary to run our store, including our payment processor, shipping carriers who deliver your orders, and our email marketing platform used to send newsletter and flash sale communications. Wholesale account information is shared only with logistics partners needed to fulfill bulk orders.
As a California-based business, we honor your right to know what personal information we collect, request deletion of your data, and opt out of any sale or sharing of personal information. We do not sell personal information. To exercise these rights, email info@islamaude.com.
We retain order and account information for as long as needed to fulfill orders, handle returns within our 30-day return window, and comply with tax and accounting requirements. Newsletter emails are retained until you unsubscribe.
We use reasonable safeguards, including encrypted checkout and secure server storage, to protect your information. No online transmission is completely secure, and we cannot guarantee absolute protection.
Our store is intended for adult shoppers and is not directed to children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. The Effective Date above reflects the most recent revision.
Isla Maude
Email: info@islamaude.com